Seller was very helpful and communicative every step of the process, even though it was my first time making an import, he was very patient with me. Cases are really great in quality and perfect results with sublimation. Only little issue I had was, some cases have different designs (ip 14's have extra cam protection, ip 15's cam protection is not merged with the corner etc.) and It wasn't clear until I received the goods. But all in all, great experience.